Frequently Asked Questions
Are the Wavy Mugs dishwasher safe?
We do not recommend placing the Wavy Mugs in the dishwasher. To make sure that your product maintains perfect conditions and durability, please hand wash the Wavy Mugs.
Are the Wavy Mugs microwave safe?
We do not recommend using the Wavy Mugs directly in the microwave, however, since they're made from high-quality borosilicate glass, they can withstand higher temperatures than regular glass. You can use a different recipient to warm your beverage in the microwave and then transfer it over to the Wavy Mugs - high temperatures are not a problem.
How long does it take for orders to be shipped out?
We ship all orders within 1-3 business days.
How long does it take for orders to be delivered?
Please see ourΒ ShippingΒ page for shipping time estimates.
If my product is damaged during shipping, can I get a replacement?
Yes, if your product is damaged during shipping we can replace it at no additional charge if you let us know within 3 days of the delivery, via e-mail or by using the "Contact us" form.